A 7 year old from West Sussex, England gave his father a surprise after running up an iTunes bill of £3,911 ($5,803) on the iPad version of Jurassic World.
The father, Mohamed Shugaa realized the problem when attempting to pay suppliers of his carpet firm and has his card declined for being overdrawn. When calling his bank, he was passed to the fraud team who queried whether he knew about 60 payments billed to iTunes between the 13th and 18th December.
This time, the problem didn’t arise from accidental purchases, instead the young paleontologist knew the password for the iPad which Shugaa claims he had “no idea” about.
Shugaa doesn’t accept responsibility for his sons unauthorized purchases (although he had the account password) and instead lays the blame squarely at Apple. When calling Apple, he informed them that he was ‘grown man’ and wouldn’t spend so much on a ‘daft’ game.
Why didn’t they email me to check I knew these payments were being made? I got nothing from them. How much longer would it have gone on for?
He doesn’t understand the real value of money and what the payments in the game involved.
The same could be said of his bank, why did they allow 60 payments to iTunes over 5 days without raising an alert if it wasn’t usual payment activity?
As with most electronics that support games and applications, parental controls exist and the Apple website covers how to set these up. Of course, that only protects you so far and if the son knows the iTunes password, he could just as easily bypass the parental controls.
What are your thoughts? Should Shugaa pay up and take it as a tough lesson in not giving your young son the account password or should Apple refund the purchases?
Jurassic World is a typical free-to-play title where the aim of the game is to build up your own pre-historic theme park and gather over 50 species of dinosaurs to populate your park. You can obtain dinosaurs by completing quests or paying real world money to speed up the process.