A number of high profile FIFA YouTubers like AnesonGib, W2S, Nepenthez, Nick28T, Bateson87 and MattHDGamer have taken to their channels after apparently losing access to their accounts to social engineering hackers.
Social engineered hacking comes about when someone attempts to fool the company Customer Support representatives into handing over someone else’s account either with basic information like GamerTag and e-mail or to obtain additional information about the owner to build up a large enough data bank of information to then gain access to the account.
W2S rips into EA
MattHDGamer isn’t quite as angry with EA and offers some feedback in how EA can improve security for FIFA Ultimate Teams including allowing players to opt out of appearing on the leaderboards.
Steps to add security to your accounts
- Use a large password that you can remember but will be difficult for others to guess, or randomly generate a password with tools like LastPass
- Change your password frequently
- Don’t use the same password as you do on other services
- Set your Security Question and Answer on your accounts, the answer doesn’t necessarily have to be the expected one either as long as you can remember what you entered.
- EA and Microsoft currently support 2-step verification which is recommended to be active on your EA and Xbox accounts. Sony is yet to implement the additional security for PlayStation Network.
While these steps won’t prevent social engineered hacks, it will make it more difficult especially for other forms of account breach.
FIFA 16 is currently available for PC, PlayStation 3, PlayStation 4, Xbox 360 and Xbox One